Blog
Practical IT documentation advice. No fluff.
July 20, 2026 · 5 min read
IT Onboarding Documentation: Getting New Technicians Up to Speed
How to document your IT environment so a new technician can be productive in days, not months. What to write, how to structure it, and what most environments get wrong.
July 13, 2026 · 4 min read
Documenting a Cloud Migration: What to Capture Before, During, and After
Cloud migrations generate more undocumented decisions than almost any other IT project. Here's what to capture at each stage so you're not reverse-engineering your own infrastructure six months later.
July 6, 2026 · 5 min read
Password Management for IT Teams: Beyond the Sticky Note
How IT teams should handle shared credentials, privileged access, and password handoffs. Practical approaches that actually get adopted.
June 29, 2026 · 4 min read
Network Documentation: What You Need Before Something Breaks
Network documentation is most valuable when you have the least time to gather it. Here's what to capture while things are working so you're not starting from scratch during an outage.
June 22, 2026 · 4 min read
IT Asset Management: What to Track and Why
A practical guide to tracking hardware and software assets in IT environments. What belongs in your asset inventory, how to keep it current, and why it matters when things go wrong.
June 15, 2026 · 4 min read
The Real Cost of Knowledge Loss When IT Staff Leave
When an IT person leaves, they take more than their access. Here's what actually walks out the door and how to make sure it doesn't.
June 8, 2026 · 4 min read
How to Write an IT Runbook That People Actually Use
Most runbooks are either too vague to follow or too detailed to maintain. Here's how to write one that holds up when things go wrong.
June 1, 2026 · 4 min read
IT Glue Alternatives: An Honest Comparison
IT Glue is the dominant IT documentation platform, but it's not the right fit for everyone. Here's an honest look at the alternatives and who each one is actually for.
May 25, 2026 · 4 min read
MSP Documentation Best Practices That Actually Work in the Field
Documentation advice for MSPs that accounts for the real constraints: technicians who don't want to write docs, clients who change things without telling you, and time that doesn't exist.
May 18, 2026 · 4 min read
How to Document Your IT Environment (Without Losing Your Mind)
A practical, no-nonsense guide to documenting your IT environment from scratch. Where to start, what to capture, and how to keep it from going stale.
May 11, 2026 · 4 min read
The IT Documentation Templates Actually Worth Using
Most IT documentation templates are either too complex to fill out or too vague to be useful. Here are the ones that hold up in the real world.